West Tapes has prided itself on providing more than just a product. The relationship with the customer prior to and after the materials have been supplied are as important as the product itself. To this extent, the companies commitment to service excellence has many aspects.

In-house conversion

West Tapes has its own conversion facility, offering its customers a precision tape slitting service. Many customers require a roll width different to the standard size. With this conversion facility, West Tapes can slit down tape logs to the roll width specified by the customer, to any non-standard size (minimum width 3mm).

With this ability to customise being a key part of the specialised service offered, West Tapes have the expertise to ensure conformity to the strictest customer specification.

Scapa select partner

West Tapes is proud of its association with Scapa Tapes as one of its Scapa Select Partners. More than merely a distributor, but a business partner with this renowned worldwide manufacturer, working together to meet the application needs of the customer. As a Scapa Select Partner, West Tapes has unparalleled access to the complete range of Scapa specialist tapes, foams and sealants manufactured over 10 sites globally, and supported by a specialist technical, sales and marketing team.

Close Customer Ties

In any fiercely competitive market, closer ties between supplier and customer can have many benefits in meeting the needs and expectations of the customer, these include: